Terms and Conditions
What do we do?
We calculate an optimal charging plan for an electric vehicle based on user settings and our own integration with for example a dynamic price curve based on the energy market and the current supply of renewable energy.
The user therefore charges his car at more favorable moments; this is beneficial for the sustainability of the energy mix and could optionally also lead to a payout.
The user can opt in for a pay out of the realized saving; the bonus. The bonus is calculated by Jedlix. The existence of any kind of bonus can solely be recognized in case the energy supplier is a sustainable energy supplier and partner of Jedlix B.V. This counts both for home charging and public charging. The public charging stations that allow the user to perform public smart charging can be consulted in the mobile app.
The method of calculating the bonus can by adjusted by Jedlix for future charging sessions with 2 weeks prior notice.
The payout option of the bonus can only be terminated by Jedlix with 2 weeks prior notice. Previously accumulated savings are thereby retained.
By connecting the user’s energy contract to Jedlix using the customer number and energy supplier that is partnered with Jedlix, the user can convert the generated savings, while smart charging at home, to a bonus.
In the future it is possible that multiple sustainable energy suppliers will be coupled. This will allow the user to choose between multiple sustainable energy suppliers, disregarding the fact that the user already has an energy contract with an existing energy partner of Jedlix B.V. or not.
Method of calculation and bonus payout
The to be realised savings depend on:
- Market prices for energy
- Demand & supply of (renewable) energy
- Vehicle characteristics (such as battery size, charging load, climate control settings)
- Charging station characteristics (charging speed)
- Weather conditions (extreme temperatures can cause the vehicle to charge slower than usual)
- Selected departure time (level of flexibility)
- Selected minimum range (level of flexibility)
After each charging session, the savings are provisionally determined based on the realized charging. Afterwards, there will be a final verification. Based on this verification (for example with a smart meter or charging station management system of a third party) the bonus is finalized.
The user is entitled to a payout of the final bonus.
After each charging session the provisionally determined savings are added to any previously accumulated savings. The user has insight in the app regarding the status of the savings.
The right to pay out, donation or transfer of the bonus does arise:
- The moment Jedlix has determined the final accumulated savings
- With regards to a previously accumulated savings, once this has reached a reasonable threshold, determined and communicated by Jedlix,
The accumulated savings will automatically expire 24 months after the last smart charging session or the last time he has accessed the Jedlix app, whichever came first. Jedlix is not liable to pay interest on the outstanding balance to the user.
When the user chooses to pay out after reaching the threshold and meeting the conditions, the bonus will be transferred within a few days to the IBAN specified by the user or in some cases via the energy provider of the user.
The user is responsible for the correct entering of his data. Jedlix will put everything in place in order to pay out the bonus within a reasonable time period, but no claims can be made on this.
Donate / transfer savings
Jedlix may offer the option for the user to choose to donate his accumulated savings to a charity or cause, to be designated and communicated by Jedlix. Also, Jedlix may offer the option for the user to choose that the bonus will be transferred to a, by Jedlix appointed and communicated, partner.
User can temporarily stop using the service by disabling smart charging within the app. The user can request permanent discontinuation of the service, being an infinite contract between the end-user and Jedlix B.V., by sending an e-mail to firstname.lastname@example.org with 2 weeks prior notice. The bonus that is not yet requested to be paid out, expires at permanent discontinuation of the service.
Jedlix reserves the right to terminate use of the app by the user at any time, with 2 weeks prior notice.
The user is responsible for the data he entered (e.g. departure time). The user ensures Jedlix that he is the card holder of the charging card entered in the application.
All obligations of Jedlix as part of the downloading and using of the app include an obligation of effort.
Jedlix does not guarantee that any savings can be realized.
No rights can be derived from the calculation of the optimal charging plan.
Subject to limitations set by law thereto, Jedlix bears no liability whatsoever for any direct, consequential or incidental damages that the User or any third party suffers as a result of downloading and / or using the app, including (but not limited to):
- The input of incorrect data in the Jedlix application
- Any following the use in another way than the normal use of the application
- Any disruption in the data connection between Jedlix and / or the Jedlix application and / or the electric vehicle and / or the charging station management system.
- Any damages resulting at the user due to that the electric vehicle is not or charging differently than expected, for example (but not limited to) as a result of weather conditions or the different than expected operation of the charging system or electric vehicle.
Notwithstanding the foregoing, and subject to limitations to this law enables the liability of Jedlix always to be limited to an amount of € 5,000.- per damaging event.
Jedlix will process personal data off the app users to deliver Jedlix smart charging services. The legal ground for these processing activities is the performance of a contract between the user and Jedlix. More information on how Jedlix processes personal data and data subject rights under the General Data Protection Regulation (“GDPR”) you can find in our privacy statement.
For questions or complaints about the services of Jedlix, the user can contact Jedlix via email: email@example.com.
These terms shall be governed by Dutch law. The court in Rotterdam shall have exclusive jurisdiction over any disputes arising from downloading and / or using the app.